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Customer Support

World-Class Customer Support

picAt TMA, we are committed to providing you and your organization world-class customer support. We recognize that when you contact TMA with technical or other support issues our reputation is on the line. That is why our Customer Support Department's number one goal is to make sure that your questions are addressed in a timely, efficient and polite manner.

Customer Support Contact Information

TMA is proud of their highly trained Technical Support staff. These are the individuals that are on the front line and who are responsible for providing you consistent support and making certain you are fully satisfied with your TMA solution. Should you need to contact TMA Customer Support please contact them via the following:

Phone 918.858.6600
Phone (Toll Free) 800.228.8765
Phone Corporate 918.858.6600
Fax 918.858.6655
E-mail email support@tmasystems.com
Web Support http://www.tmasystems.net/
Website http://www.tmasystems.com/

Technical Support Plans

TMA recognizes that Customer Support is just as important as the product itself in determining whether a customer is satisfied with their TMA Solution. A reflection of this satisfaction is TMA having one of the highest customer-retention rates in the industry. TMA offers the following two support plans:

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  • Free and timely upgrades to your current version of TMA programs, when released
  • Technical support during normal business hours (7:00 - 5:00 CST/DCT) Support via Phone, Fax, E-mail and Internet
  • Access to the TMA List (interaction with other TMA clients)
  • Free Internet training (as scheduled)
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  • Free and timely upgrades to your current version of TMA programs, when released
  • Technical support during normal business hours (7:00 - 5:00 CST/DCT) Support via Phone, Fax, E-mail and Internet
  • Access to the TMA List (interaction with other TMA clients)
  • Free Internet training (as scheduled)
  • Emergency after hours Phone Support - 24 hours a day, 7 days a week
  • Training Discount-50% discount at TMA Corporate Office/15% discount at Client Site or remotely


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